I’ve worked in the corporate world, for big and small companies, and never owned my brick-and-mortar business.
So there was an element of learning. It was enjoyable to say, “Well, this is something I have no idea how to do, what to do,” so we started it with a project plan, and with me, I look at what challenges we will take on?
We started to develop how we would roll this out over several months by working with Kyle on locations and with the regional development team on where to put this and what is the most optimal place for an Osteostrong to be?
So we did a lot of research on that, then we did a lease and all of that, which was very interesting. It was exciting and terrifying simultaneously, but we’ve got the business up and running.
Again, we have been here for three years, and it’s been extremely exciting and worthwhile.
I would never have expected, to be quite frank with you, I would never expect a franchise to help the franchisee as much as they have.